About Mine Vision Systems

MVS is on a mission to unify and optimize the fragmented data collection and analysis processes in underground mining.  We invented a precise and real-time underground location platform that is a gateway to remote monitoring and autonomous equipment operations in the mining of critical minerals and precious metals.  Our products optimize human and computer decision making, leading to more productive, safe and efficient mining operations.

Our Opportunity

The adoption of smart technology in underground mining is limited by fragmented solutions and poor quality or inaccessible data.  The market winners will be the companies that successfully deliver high value insights and simplify the friction involved with adoption.  Our underground location platform, multi-sensing modality system, and focus on workflows provides many options to monetize new products and our platform.  We are seeking highly driven employees to help us create our success story.

Essential Functions

• Provide training, technical support, and consulting services to customers, including:
  • Train customers who have a diverse set of technical and mining industry backgrounds
  • Ensure the customer feels that their experience is positive and productive
  • Solve, properly document, and resolve issues in a timely manner  
  • Communicate confidently and effectively with customers, creating excitement for adoption of MVS technologies
  • Gather customer feedback at mine site and through remote touchpoints 
  • Work in a safe and professional manner
• Support the sales and commercial teams to create a compelling case for each new customer to purchase MVS technology, and then expand usage over time
• Test and familiarize yourself with new versions of products when required
• Contribute to the ongoing development and improvement of training materials
• Encourage an environment of collaboration by engaging in teamwork and building relationships across departments
• Respond to and courteously accept unexpected requests on behalf of management and other staff whenever possible
• Mentor and train new staff, fellow technical services employees, and software developers in mining applications
• Travel up to 50% both nationally and internationally

Knowledge, Skills and Abilities

• Bachelor of Science in Geology strongly preferred
• Prior experience in underground production geology strongly preferred
• Confident, positive customer service approach 
• Self-starter with the ability to learn new concepts quickly
• Demonstrates understanding of underground face mapping concepts
• Experience with geologic modeling software or other 3D modeling software, etc.
• Excellent written, speaking, and reading comprehension skills in both English and Spanish
• Ability to work within a team environment and possess excellent communication skills 
• Ability to deal with multiple, competing demands and prioritize appropriately
• Ability to speak in public and provide presentations before an audience

Physical Requirements

• Frequent sitting, standing, typing, use of hands, travel on airplanes, and working in underground mines
• Valid driver's license and passport
• Occasional: bending, reaching, confined spaces, and lifting up to 50 lbs

Benefits We Offer

• Competitive compensation and equity grants for all employees
• Full benefits: medical, dental, vision, disability, life insurance, 401(k) with match
• Uncounted PTO policy 
• Small team that allows for immediate impact and showcasing of your talents
• Opportunity for hands-on work with cutting edge technology